| Awareness | Impressions, reach, views, share of voice, new users | GA4, platform insights (Meta, TikTok, Google Ads, YouTube), Sprout Social, Agency Analytics, Lead Legend | Shows how effectively we’re capturing attention and getting your brand in front of the right audiences |
| Consideration | Keyword clusters, engaged sessions, scroll depth, content engagement, social saves/shares, community growth | GA4, GSC, SEMRush, Ahrefs, Sprout Social, CrazyEgg heatmaps, Agency Analytics, Lead Legend | Reveals whether people are actually interested, validating your message and content quality |
| Conversion | Leads, calls, form fills, e-comm transactions, lead quality, revenue, ROAS, CPL/CPA | Google Analytics events & conversions, Lead Legend CRM, Call Tracking Metrics, Google Ads, Meta Ads Manager, TikTok Ads Manager, Agency Analytics, Lead Legend | Connects channel activity to bottom-line performance so we can scale what’s truly working |
| Retention | Repeat purchases, returning visitors, email performance, social community health, sentiment | GA4, email platform analytics, Sprout Social, reviews/sentiment tools, Agency Analytics | Shows which channels and messages keep customers coming back and advocating for your brand |
| AI Visibility | LLM visibility experiments, zero-click query coverage, on-page validation signals | Custom dashboards, GA4, GSC, SEMRush, internal LLM test queries, Agency Analytics, Lead Legend | Helps future-proof your visibility as AI and zero-click experiences reshape how people discover brands |