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Marketing Glossary

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Buyer Persona

What is a Buyer Persona?

A buyer persona is a semi-fictional profile that represents your ideal customer based on market research, data, and real customer insights. A detailed customer persona includes demographics, behavior patterns, motivations, and goals, helping marketers create more targeted campaigns and experiences. By understanding who the audience is, businesses can tailor messaging, product development, and content strategies to meet customer needs. What Is The Difference Between An Ideal Customer Profile vs. Buyer Persona? An Ideal Customer Profile (ICP) defines the type of company or client a business wants to target, focusing on firmographics and high-level traits. A buyer persona dives deeper into individuals' motivations, behaviors, and challenges. ICP is about the company; personas are about the people within it. How To Create a Buyer Persona? To create a customer persona, gather insights from surveys, interviews, website analytics, and social media. Identify demographics, goals, pain points, buying behavior, and preferred channels. Summarize the findings into a clear profile that guides marketing, sales, and product strategies. What is A Negative Buyer Persona? A negative buyer persona represents individuals or companies that are not a good fit for your product or service. Identifying them helps prevent wasted marketing efforts, reduce low-quality leads, and focus resources on the most profitable audience segments.

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